Shipping

SONNATI offers free shipping for orders above 150.00 CAD within Canada & U.S.

We will ship you your SONNATI products by first class mail or courier. Our luxury products are shipped in a protective package that keeps them in the same pristine condition as they were the day they left our shipping center. 

Shipping Rates & Delivery Time

Where Are You? Shipping Method   Shipping Rates Delivery Time
  Canada & U.S.   Regular Shipping (for orders above 150.00 CAD)   Free Shipping Order is delivered within 4-7 business days from the time the order is placed.
  Canada & U.S.   Regular Shipping (for orders below 150.00 CAD)   20.00 CAD Order is delivered within 4-7 business days from the time the order is placed.
  Rest of the world     Economy Shipping   45.00 CAD Order is delivered within 6-12 business days from the time the order is placed.

– All orders are processed from Mondays to Fridays excluding national holidays (Canada).

– All orders that are complete before noon Eastern Time on a business day can be shipped the same day. All other shipments will be sent the following business day.

– Some orders may take up to 24hours to be processed.

– Please note that in the instance that you ordered a “pre-order” or a “made-to-order” product, the estimated shipping times will be explicitly noted in the product detail. 

International shipments (outside of Canada) have the following rules:

– No gift wrap or gift boxes may be sent.

– Customer is responsible for all duties and taxes: This fee is not related to the shipping fee collected by SONNATI at the time of shopping. We are not responsible for the fees collected as custom duties on your import and cannot offer a reimbursement or refunds.

– Economy Shipping does not provide tracking number. SONNATI is not responsible for packages once they’re in the custody of a carrier for delivery; however, we’d be glad to contact the carrier on your behalf.

– We are not able to provide assistance with international return shipping at this time. Although we are happy to accept a returned item that fits our returns policy, original shipping costs will not be refunded under any circumstances.